Don’t wait … 4 Leadership Principles to Create Action Now
By Ann Hackett, Ph.D., CX Bloch Lead As leaders, we navigated the 2020 crisis and guided our teams through unimaginable challenges. Now, 2021 brings [...]
DEI and Your Organization
February is Black History Month. As we celebrate the trailblazing black leaders this month (as we do all months), it’s also an important time [...]
Webinar Feature: Leading Through Uncertain Times
Uncertain times can be stressful and unsettling. As leaders, we have the power to lead through uncertain times with confidence and grace — whether [...]
How To Challenge The Status Quo As A Leader
One thing that all great leaders have in common is that they are constantly seeking change. This can be challenging in the face of [...]
Member Spotlight: Melanie Boykin
Melanie Boykin is Business Continuity/ Disaster Recovery Coordinator at Commerce Bank. She has been with Commerce Bank for 29 years and is greatly involved [...]
6 Tips: How to have hard conversations at work
No matter how you feel about facing conflict, all leaders must be prepared for hard conversations. Telling an employee they won’t be getting that [...]
The Unprofessional Habits You Need to Break ASAP — And How To Break Them.
Remember that bad habit you’ve been trying to break — or that healthy habit you’ve been trying to add? Whether it’s getting off your [...]
Member Spotlight: Kaylee Peile
After Kaylee attended her first few CX programs, she was intrigued and decided to become a member of Central Exchange. Because she was new [...]
Member Spotlight: Kelly Byrnes
After a busy career in corporate management, Kelly Byrnes made her way from Chicago back to her hometown of Kansas City. She had launched [...]
Your Grown-Up Summer Reading List: Books You’ll Enjoy Now
Remember those high school summer days spent reading To Kill a Mockingbird and Romeo and Juliet? Well, summer reading isn’t just for students! There’s [...]