Meet Our Team

Ann Hackett

CX Bloch Leader


Ann Hackett, PhD, is CX Bloch Leader. Ann has 20+ years of business strategy, organizational development, and talent management experience.

Throughout her career, Ann’s passion for curiosity and learning has fueled her purpose. Her education focused on industrial/organizational psychology to better understand people, organizations, and relationships. Ann has 20+ years of business strategy, organizational development, and talent management experience, holding executive positions at Accenture, H&R Block, DineEquity, and as a senior advisor at the Kauffman Foundation. Additionally, she launched her own consulting firm, HumanRoot, before landing at the UMKC Bloch Executive Education where she now serves as Chief Learning & Engagement Office, Executive Coach, and Adjunct Professor for the Bloch School of Management. Learn more about Ann >>

Steve Wright

Chief Financial Officer


Steve serves as the CFO for Central Exchange.  His background includes a long career in Corporate World with Sprint/Embarq to owning a small business while attending the University of Kansas.  The responsibility of running a small business has strong similarities to the scale of CX.

Mona Raglow

Director of Membership + Programming


Mona Raglow, “Queen of Implementation,” is passionate about helping people narrow the gap from what they “think” they want to get done, to actually doing the right things at the right time. At Central Exchange, she’s Director of Member of Experience. Mona sees the big picture, crafts processes and executes strategies to bring our mission to life. Digging into our database, programming, member recruitment and cultivation are all areas Mona enhances.

Outside of this role, owning her own consulting business, selling monaplanners©, and facilitating for Franklin Covey, Mona relishes spending time with her tribe of friends, family and 17 nieces and nephews (soon to be 19!). A six-year CX member, Mona enthusiasm has only grown since joining Team CX. “Over the years I’ve met amazing women who have challenged me, supported me, motivated me, and taught me. They’ve also helped me develop my strengths and given me the courage to do things I might not have otherwise done.”

Madison Hayter

Manager of Business Operations


Madison Hayter is Business Operations Manager at Central Exchange. She holds a degree in business administration from William Jewell College.